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IntelligentSatisfaction

The IntelligentSatisfaction Guarantee is for each portion phase of a project plan and good for ninety-days (90) after each portion phase completion of the project. The Satisfaction Guarantee includes all services provided by our consulting team.

The IntelligentSatisfaction Guarantee excludes:
  • Services by other companies
  • Client system changes without our written consent
  • Cognos Finance Corporate Services
  • Situations beyond our control (i.e. Acts of Nature, War or Corporate solvency)
  • Hardware defects
If the preceding Project Proposal does not achieve a satisfactory resolution within ninety-days (90), a full refund of our consulting fees for that portion of the project will be refunded. This is not to include Consultants' Travel and Lodging Expenses. 

The IntelligentSatisfaction Guarantee is for each portion phase of a project plan and good for ninety-days (90) after each portion phase completion of the project. The Satisfaction Guarantee includes all services provided by our consulting team.

The IntelligentSatisfaction Guarantee excludes:
  • Services by other companies
  • Client system changes without our written consent
  • Cognos Finance Corporate Services
  • Situations beyond our control (i.e. Acts of Nature, War or Corporate solvency)
  • Hardware defects
If the preceding Project Proposal does not achieve a satisfactory resolution within ninety-days (90), a full refund of our consulting fees for that portion of the project will be refunded. This is not to include Consultants' Travel and Lodging Expenses.